Frequently Asked Questions

I know you may have questions and/or concerns regarding my services. So, I’ve provided a brief list of the more commonly asked questions regarding my services below. However, if you don’t find the answer to your question and/or concern here, it may be provided on the relevant service page. Additionally, if you still don’t find the answer you’re looking for, feel free to contact me, so I can answer any questions you may have.

LOGO DESIGN FAQs

What do you charge for logo design services?

My logo design services start from just $99 for flat fee quotes. Although I do have hourly rates, I also offer several pre-priced logo buys, which help minimize your costs. If the complexity of your design can’t be achieved with any of my pre-priced buys, I can usually quote you a flat fee. Otherwise, my logo design hourly rates are $35/hr.

Many design firms/freelancers require a contract before committing to work or rendering services. Do you require any sort of contract?

Absolutely. However, to streamline my design processes, I have generalized all my contracts. What this means is that, by placing your order with me here online, you agree to the terms of these contracts. For your complete convenience I’ve made all contracts available for viewing and/or downloading on the contracts page.

If you quote me a certain price before I commit, will that price change during the design process?

If your needs don’t change from the initial needs you stated at the time of the quote, no, the price will remain as quoted. If, however, your needs increase after the initial quote then the price may differ from the price quoted. In those instances, I will make you aware of the rate increase/decrease before starting any work.

Although you offer pre-priced or bundled products, can I buy designs without the extras or prints?

Absolutely. If there’s a service you’re interested in without extras or prints, just contact me for a free no obligation quote. Note: standalone designs may be billed at an hourly rate.

Do you charge an hourly fee or a flat fee for your logo design services?

I offer many service buys that are pre-priced, if you will, which saves you money in the long run. However, for custom projects or projects that exceed beyond the package price I do charge an hourly rate. Please see my pricing rates page for complete details.

After I place my order, how long will it be before have my logo?

Typical turnaround times will vary according to each client’s situation and needs. Typical logos can be completed in as little as 2 to 10 business days.

When you say, "save and deliver my logo in a variety of formats", what are they?

I save and deliver/ship your logo to you in a few different hi-res (high resolution) file formats, which include PDF, TIFF, PNG, JPEG as well as in the file format that the logo was created/designed in (i.e. .ai = Aobe Illustrator, .afdesign = Affinity Designer, .cdr = CorelDRAW, etc.).

I have a logo already. Can I have my current logo revised or redone by you?

I can and do occasionally revive old logos. However, because this involves redoing someone else’s work my hourly rate will be charged on logo redo projects. Please see my pricing rates page for details.

When you create/design my logo, will I own the exclusive rights to it?

Absolutely! The logo I create/design for you is yours free and clear, to use when and wherever you choose. You will own the exclusive rights to the logo as well as all files associated with your logo.

What exactly are Revision Credits?

Revision credits are the number of times you can have your design re-worked without charge after the first initial mockup/design is submitted to you for approval.

Once you exceed the credits given to you with your purchase or quote, you will be charged/billed at an hourly rate (please see pricing rates page for rates specific to each service offering) for each additional revision over. Each credit is worth or equal to one revision.

Still have questions?

Since I can’t possibly address every question and/or concern here, I encourage you to see FAQs specific to each service offering. Additionally, you can contact me for all questions and/or concerns you may have.

GRAPHIC DESIGN FAQs

What do you charge for graphic design services?

Most of my graphic design services start from as little as $59 for flat fee quotes. Although I do have hourly rates, depending on the complexity of your project, I can usually quote you a flat fee. Otherwise, my graphic design hourly rates are $35/hr.

I have a graphic design project I need completed, but it's not listed as one of the graphic design services you offer. Will you still take on the project?

Absolutely! Over the years I’ve created and worked on a variety of common and uncommon designs. I just listed the more common designs that are requested more often. If you have a project you need tackled, just contact me and let’s talk!

Many design firms/freelancers require a contract before committing to work or rendering services. Do you require any sort of contract?

Absolutely. However, to streamline my design processes, I have generalized all my contracts. What this means is that, by placing your order with me here online, you agree to the terms of these contracts. For your complete convenience I’ve made all contracts available for viewing and/or downloading on the contracts page.

If you quote me a certain price before I commit, will that price change during the design process?

If your needs don’t change from the initial needs you stated at the time of the quote, no, the price will remain as quoted. If, however, your needs increase after the initial quote then the price may differ from the price quoted. In those instances, I will make you aware of the rate increase/decrease before starting any work.

Although you offer pre-priced or bundled products, can I buy designs without the extras or prints?

Absolutely. If there’s a service you’re interested in without extras or prints, just contact me for a free no obligation quote. Note: standalone designs may be billed at an hourly rate.

Do you charge an hourly fee or a flat fee for your graphic design services?

I offer many service buys that are pre-priced, if you will, which saves you money in the long run. However, for custom projects or projects that exceed beyond the package price I do charge an hourly rate. Please see my pricing rates page for complete details.

When you create/design my project, will I own the exclusive rights to it?

Absolutely! The design I create/design for you is yours free and clear, to use when and wherever you choose. You will own the exclusive rights to the design as well as all files associated with your design.

What file formats will my design be saved in?

I save and deliver/ship your design to you in a few different hi-res (high resolution) file formats, which include PDF, TIFF, PNG, JPEG as well as in the file format that the design was created/designed in (i.e. .ai = Aobe Illustrator, .afdesign = Affinity Designer, .cdr = CorelDRAW, etc.).

What exactly are Revision Credits?

Revision credits are the number of times you can have your design re-worked without charge after the first initial mockup/design is submitted to you for approval.

Once you exceed the credits given to you with your purchase or quote, you will be charged/billed at an hourly rate (please see pricing rates page for rates specific to each service offering) for each additional revision over. Each credit is worth or equal to one revision.

Still have questions?

Since I can’t possibly address every question and/or concern here, I encourage you to see FAQs specific to each service offering. Additionally, you can contact me for all questions and/or concerns you may have.

WEB DESIGN/DEVELOPMENT FAQs

What do you charge for web design and development services?

Most of my web design and development services start from as little as $249 for flat fee quotes. Although I do have hourly rates, depending on the complexity of your project, I can usually quote you a flat fee. Otherwise, my web design and development hourly rates are $65/hr.

Many design firms/freelancers require a contract before committing to work or rendering services. Do you require any sort of contract?

Absolutely. However, to streamline my design & development processes, I have generalized all my contracts. What this means is that, by placing your order with me here online, you agree to the terms of these contracts. For your complete convenience I’ve made all contracts available for viewing and/or downloading on the contracts page.

If you quote me a certain price before I commit, will that price change during the design process?

If your needs don’t change from the initial needs you stated at the time of the quote, no, the price will remain as quoted. If, however, your needs increase after the initial quote then the price may differ from the price quoted. In those instances, I will make you aware of the rate increase/decrease before starting any work.

Although you offer pre-priced or bundled website buys, can I buy a website without the extras?

Absolutely. If you’re interested in a website without extras and you know exactly what you want just contact me for a free no obligation quote. Note: standalone designs may be billed at an hourly rate.

What's the typical turnaround time for web design and development services?

Turnaround times are typically 7 to 14 business days for standard non-ecommerce websites and 7 to 21+ business days for ecommerce websites (as well as websites requiring other capabilities and/or complex functionalities). However, actual times may vary according to each client’s particular situation, needs and whether you have your own content (i.e. images, verbiage, etc.).

What do you need from me to get started?

To start your project, I usually need a few things, including:

  • Your vision (any information, ideas, concept, vision you have about your project)
  • Information about your business (contact information, hours of operation, product/services pricing/rates, etc.)
  • Services and/or products (descriptions, prices, quantities, etc.)
  • Your website objectives (i.e. provide and/or gather information, sell services and/or products online, etc.)
  • Content (images, videos, verbiage, etc. – do you have your own or will I have to curate content)
  • Links or references to designs, websites, pages, apps, etc. you like.
  • Color scheme preferences (if any).

Can you redesign my existing website?

Yes, I do offer website redesign services. However, because this involves redoing someone else’s work my hourly rate will be charged on most website redesign projects. Please see my rates page for more details. In cases where the redesign is minimal, I may be able to quote you flat rate fee for the project.

Will I be able to update the website myself?

In most cases, yes, you will be able to update the website yourself. This is particularly true for websites that will be using a CMS (content management system) like WordPress, Shopify, Magento, etc. I also provide you with instructions on making changes and updates to your website.

Do you provide SEO services?

I implement SEO best practices when designing and developing the website. Additional SEO services include providing your website with an SEO assessment, improving existing page descriptions, keywords, meta data/tags, search engine submissions, and more.

Do you offer website maintenance?

Yes, I do offer monthly website maintenance that can include SEO management, updates, security checks, website backups, content curation, content updates and more, starting from just $49/month.

Do you build ecommerce websites?

Yes, I design and develop ecommerce websites, utilizing payment gateways like Authorize.net, Stripe, WooCommerce, Square, PayPal, Shopify, as well as custom solutions depending on your payment processing needs.

Do you charge an hourly fee or a flat fee for your design/development services?

I offer many service buys that are pre-priced, if you will, which saves you money in the long run. However, for custom projects or projects that exceed beyond the package price I do charge an hourly rate. Please see my pricing rates page for complete details.

Do you offer domain name registration or hosting services?

Currently, I do not offer domain name registration or hosting services. I am, however, looking to add domain name registration and hosting services to my service offerings soon, so stay tuned and check back often.

What exactly are Revision Credits?

Revision credits are the number of times you can have your design re-worked without charge after the first initial mockup/design is submitted to you for approval.

Once you exceed the credits given to you with your purchase or quote, you will be charged/billed at an hourly rate (please see pricing rates page for rates specific to each service offering) for each additional revision over. Each credit is worth or equal to one revision.

Still have questions?

Since I can’t possibly address every question and/or concern here, I encourage you to see FAQs specific to each service offering. Additionally, you can contact me for all questions and/or concerns you may have.

BUSINESS SERVICES FAQs

How much do you charge for your business services?

My rates for the business services I offer are quoted based on the services sought, the complexity of your needs, expected turnaround time and several other factors. Again, depending on the aforementioned factors, I may be able to offer a flat rate fee for some business services. Otherwise, services will be charged at the $25 hourly rate.

What business services do you offer?

I offer a variety of small business services, including business plans, business proposals, copywriting, product photography, product videography, drone photography, drone videography, social media management and more. To learn more about my business service offerings, please visit my business services page or contact me to discuss your business needs.

Many firms/freelancers require a contract before committing to work or rendering services. Do you require any sort of contract?

To keep all parties on the same page, I do require the acknowledgement of a contract for my services. For your complete convenience I’ve made all contracts available for viewing and/or downloading on the contracts page. Depending on the complexity and scope of your business needs, a contract may be drawn up that differs from the contract available for viewing and downloading on the contracts page.

What's the typical turnaround time for business services?

Typical turnaround times for business services will vary primarily because it will depend on the service(s) being rendered, the complexity and scope of your business needs, whether you have content (where applicable), expected/projected turnaround time and other factors. Contact me today or whenever you’re ready and after our initial consultation, I will be better able to provide a more definitive turnaround time.

Still have questions?

Since I can’t possibly address every question and/or concern here, I encourage you to see FAQs specific to each service offering. Additionally, you can contact me for all questions and/or concerns you may have.

GENERAL FAQs

Do you offer Pro Bono work?

I do in fact offer Pro Bono work. For certain 501C, notable causes and my time permitting I’m always down to help a worthy cause. Although, I make no promises or guarantees, reach out and run it by me. If it meets the above criteria then I may be able to help.

What payment methods do you accept?

I accept payments via a variety of methods, including: Zelle, PayPal, Venmo, CashApp, Apple Pay, Chime, Square, Visa, Mastercard, Discover, and Amex Debit/Credit Cards. To learn more about my payment options and/or to make a payment please refer to my payment page for details.

Do you offer deposits on larger priced/quoted buys?

Yes, on larger priced and/or more complex projects, I do offer the option of putting down a 75% deposit before starting the project, with the remaining balance due upon completion of the project.

Do you offer free consultations and/or free quotes?

Yes. I offer free consultations as well as free “no obligation” quotes. With consultations, however, the first initial meeting, gathering of information, etc. is free. Thereafter and up until you make a purchase or pay an invoice, it will be considered consulting and charged a $25/hourly rate accordingly.

Once you make a purchase or pay an invoice, any meetings, gathering of information, conversations, etc. are a part of the design and/or development and/or business process and WILL NOT be charged any fees other than those quoted and/or agreed on.

Still have questions?

Since I can’t possibly address every question and/or concern here, I encourage you to see FAQs specific to each service offering. Additionally, you can contact me for all questions and/or concerns you may have.